We are committed to protecting your privacy and we will only share your information with:
- The organisations necessary for us to process your orders
- Law enforcement agencies, if required
Information we collect when you visit our Website
If you make a purchase from us (either through the Website or by any other means), if you register for an account on our Website, if you contact us through the Website, by email, or by any other means, you might be asked to provide personal information. This might include:
- Your name
- Your address
- Your telephone number
- Your email address
- Your date of birth
- Any other information that you volunteer to us
We can only collect these if you give them to us willingly – we have no way of collecting them without your knowledge and active participation. If you don’t want us to collect them, then do not place any orders with us or contact us in any way.
When you make a purchase on our website you may also be asked to enter your credit or debit card details. You may be redirected to a 'payment gateway' website to enter your card details, or you might be asked to enter these directly onto our website.
Your full credit or debit card details are never stored on any databases we hold. You might be asked if you want to 'store' your purchase information for faster checkout at a later date; where you do store this information the full card information is never stored on any databases we hold. Instead, we send the full information to our payment processor, who then send back a secure 'token' which we then use to place future purchases. To help you identify stored cards, we may store the last 4 digits of the card, the type of card (e.g. Visa or MasterCard) and the expiry date.
Where you wish, you can always delete a stored card within your customer account
How we use Device Information
We use device information to help us screen for potential risk and fraud, to improve and optimise our Website by generating statistical information about how customers use it, and to analyse the success of any marketing and advertising campaigns.
How we use Personal Information
We use personal information to enable us to:
- Fulfil any order that you place with us
- Communicate with you as one of our customers
- Communicate with you in any way to which you have provided explicit consent
- Screen for potential risk and fraud
- Provide you with important information about our products and services
Sharing Your Information
We will share your information with third parties in their capacity as data processor on our behalf. Our Website is hosted by Shopwired, so Shopwired process your data for us. We use Google Analytics to monitor how people find and use our Website, so Google Analytics process data for us. We use third party payment gateways Stripe and PayPal, so they process data for us. We use couriers and postal services to dispatch orders, so they process data for us.
We might also share your information in order to comply with applicable laws and regulations, or to respond to any lawful request for information we receive, or to otherwise protect our rights.
We might also share your information with a third party if we sell our business or assets to that third party.
We do not sell your information or share it with any third parties not strictly necessary to the proper and lawful functioning of our business.
How We Store Your Information
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.
Do Not Track
Our Website does not alter its data collection and use practices when we see a Do Not Track signal from your browser.
If you are a resident of a country where the GDPR is applicable, you have certain rights.
To exercise your rights to access your data, receive a copy of your data, or to rectify a mistake, please write to us at Tiny Pioneer, Anden Farm, Grimeford Lane, Anderton, Chorley, Lancashire, PR6 9HL.